Welcome to JooTaaGOD Studios®, where we take pride in offering high-quality thumbnail design services for social media. Before initiating any collaboration, we ask you to carefully read the following terms and conditions. These details are crucial to ensuring a transparent and satisfactory service experience. By engaging our services, you agree to comply with the terms outlined below. If you have any questions or concerns, feel free to contact our team. We appreciate your trust and look forward to providing creative solutions that exceed your expectations.

TERMS AND CONDITIONS OF SERVICE

  • Working Hours: Our hours for receiving and delivering are from 8:00 AM to 7:00 PM with a break from 12:00 PM to 2:00 PM, Monday to Saturday, and non-working Sundays.

  • Delivery Time: Once the client provides all the necessary information for the thumbnails, JooTaaGOD Studios® commits to completing the design within a maximum period of 2 business days, within our working hours from 8:00 AM to 7:00 PM. This quick delivery commitment applies exclusively to the "Essential" and "Professional" plans, as well as projects that have received a "personalized quote". This ensures an efficient response and maintains the quality standards that characterize us. We appreciate the client's collaboration in meeting the established deadlines and facilitating a smooth process.

  • Extended Hours and Urgent Delivery: If work is needed outside the established hours or requires urgent delivery, an additional fee of US$18 will apply.

  • Advance Payment and Cancellation Policy: To commence any project, we require an initial payment of 50% of the total service cost before initiating the creative process. This advance is considered non-refundable in the event of client-initiated cancellations. By making the initial payment, the client acknowledges and accepts this policy, which is implemented to cover the costs associated with the initial project planning and dedication.

  • Authorship Identification: All thumbnails will discreetly feature the JooTaaGOD Studios logo in a corner without affecting the design to protect our copyright.

  • Quantity of Thumbnails: It is necessary to clearly specify the quantity of thumbnails to be designed. The service is limited to the agreed-upon quantity in the quotation.

  • Review and Modifications: Up to 2 major revisions and 2 minor revisions are allowed once the 2-week conditioning period to understand the thumbnail style is completed. Any additional revision will incur an extra charge of US$10 per change.

  • Collaboration and Communication: Effective communication is expected during the creative process. We ask you to provide clear details and any relevant information via WhatsApp to ensure the quality of the design.

  • Intellectual Property: Designs created are the intellectual property of JooTaaGOD Studios® until the total service payment is made. Once payment is completed, copyright is transferred to the client, allowing unlimited use of the thumbnails on their platforms.

  • Confidentiality: All information provided by the client will be handled with strict confidentiality. We will not disclose project details or share designed thumbnails before they are published by the client.

  • Delivery and Claims: We commit to delivering thumbnails on the agreed-upon date. Any claims regarding the quality or service fulfillment must be communicated within 7 days after delivery for consideration and resolution.

  • Proper Use: The client agrees to use the designed thumbnails ethically and legally. JooTaaGOD Studios® will not be responsible for any consequences arising from inappropriate use of the designs.

DISCLAIMERS:

  • In the event that the client violates the aforementioned Terms and Conditions, JooTaaGOD Studios® reserves the right to take legal actions to protect its rights, including but not limited to actions for cost recovery and damages.

  • If the client does not agree to the Terms and Conditions of Service, JooTaaGOD Studios® may not proceed with the working relationship on this occasion.

  • These aspects can be adapted according to the specific requirements of the client; however, to ensure our quality standards, we have established this as the baseline for negotiation with JooTaaGOD Studios®.

  • These Terms and Conditions have been set to ensure clear and effective collaboration. By accepting our services, you acknowledge your commitment to the guidelines outlined here.

We strive to provide quality service and are open to any further inquiries or clarifications you may need. Your satisfaction is our priority.

Thank you for trusting us to bring your visual ideas to life.

Sincerely,

JooTaaGOD Studios® Team